Domain status

Each custom domain on Connect → Deploy shows one of two status badges: Pending or Verified. These tell you whether the domain is ready to serve your form.

Pending

Shown with a clock icon and a muted badge. The domain has been saved but the DNS records have not yet been confirmed as pointing correctly at the platform. The DNS Configuration table is visible. A Refresh button lets you trigger a manual check at any time.

Verified

Shown with a check icon and an active badge. DNS is confirmed, SSL is active, and your form is live at the custom URL. The DNS Configuration table is hidden. An external link button appears to open the live domain in a new tab.

There is no Error state

A misconfigured domain does not move to a separate error status — it stays in Pending. If verification is failing, the domain simply stays Pending until the DNS records are correct and propagated. Check the DNS Configuration table to confirm both the A record and the TXT verification record are in place.

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