Troubleshooting integrations

When an integration fails, the dashboard shows a toast with details. Check the toast message first, then verify credentials and downstream system logs.

Make.com error toasts

  • 'Webhook test failed. Check your URL and settings.' - the URL is wrong, unreachable, or the Make scenario is turned off. Turn the scenario on in Make, confirm the URL is correct, and try Test Webhook again.

  • No response from the endpoint - your backend or service is down or timing out. Check the endpoint directly.

Leadbyte error toasts

  • Leadbyte errors appear as 'LeadByte Error: {message}' toasts. If the API returns multiple errors, each appears as a separate toast.

  • If the Test Leadbyte button is greyed out, check that all three credentials are saved: Campaign ID, API URL, and API Key. The button only activates when all three are present.

  • Invalid API key - double-check the key matches the Leadbyte account for the campaign.

  • Missing required fields - the campaign requires fields your mapping has not filled in. Expand Field Mapping, add the missing row, save, and test again.

  • Wrong Campaign ID - confirm the ID matches the campaign you want to post into.

Tracking issues

If GTM tags are not firing on every step, the most common cause is using a Page View trigger instead of a History Change trigger. Multi-step forms navigate without a full page reload. In GTM, go to Triggers > New > History Change > All History Changes, and apply that trigger to your tags.

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